Number Of Packages In Delivery

If your order is a mix of items Sold by ZALORA and Sold by Sellers, you will receive the items separately on different days due to their different delivery times.

For more information on who are sellers, see HERE.

1) Orders with all 'Sold by ZALORA' items

• If your items are sourced from the same place, they will share the same delivery lead time. Items will reach you in a single package on the same day.
• If your items are sourced from different places, they will have different delivery lead times. Items will reach you in separate packages and may arrive on different days.

2) Orders with all 'Sold by Seller' items

• If your order contains items from 1 single seller, your items will reach you in a single package on the same day.
• If your order contains items from several different sellers, your items will reach you in separate packages and may arrive on different days according to the seller's dispatching. 

3) Orders with mixed 'Sold by Seller' & 'Sold by ZALORA' items

• If your order contains items from both 'Sold by ZALORA' and 'Sold by Seller', your items will reach you in separate packages and may arrive on different days.