Misplaced your return slip or return label? Fear not! We've got your back.
MISSING RETURN SLIP
Not only do you have 30 days to return items that do not suit you, returns shipping fee is absolutely free of charge! However, a return label is necessary.
To be entitled for free return shipping, a pre-paid Singapore Post return label is required.
We have included the pre-paid Singapore Post return label in your parcel and the tracking number begins with RNZAL. Stick it on your return parcel and get to enjoy free return shipping!
In the event that you are unable to find the pre-paid shipping label, no worries! Please call our Customer Experience Team at +65 3157 5555 and we will send you a new one by email.
We do our best to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.